Visitor Experience Associate (Part Time) - The Shed

About The Shed

The Shed commissions original works of art, across all disciplines, for all audiences. From hip hop to classical music, painting and sculpture to literature, film to theater and dance, The Shed brings together leading and emerging artists and thinkers from all disciplines under one roof. The building—a remarkable movable structure designed by Diller Scofidio + Renfro in collaboration with Rockwell Group—physically transforms to support artists' most ambitious ideas. Committed to nurturing artistic invention and bringing creative experiences to the broadest possible audiences, The Shed, led by Artistic Director and CEO Alex Poots, is a 21st-century space of and for New York City.



About the Position

The Part Time Visitor Experience Associate is a key member of the Visitor Experience team that will be responsible for creating a positive and memorable visitor experience at The Shed. Reporting to the supervisors of the Visitor Experience team, the Visitor Experience Associate will be cross-trained across all frontline roles including ticket/membership sales, ushering, wayfinding, general information, welcoming groups, acting as a gallery assistant, retail sales, and other duties as assigned.



The ideal candidate has experience in customer-facing roles, using ticketing systems, front of house operations, and customer service in seated, general admission, and timed ticketing environments. They have expertise in both the performing arts and visual arts, which is essential for the interdisciplinary nature of The Shed’s programming. They have customer service experience, a demonstrated enthusiasm for The Shed’s mission to advance contemporary culture, a strong interest in the arts, popular culture, science, and technology, and can work collaboratively with colleagues across a quickly growing organization.



For more information including responsibilities, qualifications, and application process please visit the link above.



The Shed is an Equal Opportunity Employer, committed to the goal of building a culturally diverse staff, and strongly encourages applications from minority candidates.