Box Office Auditor - The Shubert Organization

The Shubert Organization is America’s oldest professional theatre company and the largest theatre owner on Broadway. Since the dawn of the 20th century, Shubert has operated hundreds of theatres and produced hundreds of plays and musicals both in New York City and throughout the United States. Shubert currently owns and operates 17 Broadway theatres, six off-Broadway venues, and the Forrest Theatre in Philadelphia.

Shubert delivers innovative ticketing solutions via its Telecharge, API distribution, and private-label technology, offering unparalleled distribution and marketing to the theatre industry and beyond. Its consumer-facing brands—Telecharge for retail ticket sales and Broadway Inbound for tour operators and the travel industry—sell millions of tickets each year.



TITLE: Box Office Auditor



HOURS: Schedule determined by department needs, likely to include Saturday, Sunday and 3 weekdays. Department’s hours of operation are Monday thru Saturday, 9:30am-5:30pm and Sunday 11am-6:00pm. Must be flexible regarding work schedule (holidays and overtime when required).



ESSENTIAL FUNCTIONS WILL INCLUDE BUT NOT LIMITED TO:

• Provide internal audits, daily/weekly/monthly, of box office activity (sales and returns).

• Reconcile with STAR ticketing system and Accounting Department

• Complete in person box office monthly audit

• Audit event performance statements daily

• Communicate with internal departments (Accounting, Internal Audit, Client Payment Services, Finance, Facilities, Help Desk, etc.) as well as box offices including non-Shubert clients

• Perform general clerical duties



QUALIFICATIONS REQUIRED:

• Familiarity with box office operations and experience with a computerized ticketing system, STAR, strongly preferred.

• Ability to work in a team-based environment requiring flexibility and prioritization of task

• PC knowledge (Word and Excel)

• Basic math, accounting, and logic skills

• Attentive to details

• Effective communication skills (verbal and written) and time management skills

• General office experience

• New hires must show proof of Covid-19 vaccination, subject to reasonable accommodation where required by law.



We offer a competitive salary and a superior benefits package.



Qualified candidates are encouraged to submit a cover letter and resume to hr@shubertorg.com.





WE ARE AN EQUAL OPPORTUNITY EMPLOYER: It has been and will continue to be the policy of The Shubert Organization, its subsidiaries, and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, disability, genetic information, sex, gender, gender expression, sexual orientation, national origin, military or veteran status, or any other legally protected categories.



We believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability, for both our employees and our business.



We strongly encourage people of color, women, indigenous people, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people from marginalized communities, and individuals with disabilities to apply. As an Equal Opportunity Employer, we welcome everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.


Salary: $45,000