TATTLE Gives Restaurants & Businesses a Method for Collecting Customer Feedback

Do you "Tattle" at your favorite restaurant? Some popular eateries and businesses are choosing the Tattle platform to improve the experience of their customers. Tattle is quickly gaining traction as companies sign up to utilize this innovative program.

Founded in 2012, Tattle is a private feedback and reputation management platform that offers merchants the ability to ask questions about the areas of their business such as service, price, atmosphere and anything else the merchant wants to know.

The design of Tattle gives merchants even more statistics and insight into their business than other feedback methods. In return for providing feedback, customers are given deals to be redeemed upon their next visit. Tattle has been incorporated into many food restaurant businesses in New York City including Bark Hot Dogs, Bareburger, Hill Country, Penelope, Taproom, Handcraft, Croton, BEC, Du Jour Bakery, Red Mango and others.

While many restaurants and businesses rely on a paper and pen comment card as their method for collecting customer feedback, Tattle is disrupting this process with a digital comment card and loyalty platform. Tattle allows people to easily submit valuable feedback via an app on their smartphone.

Tattle has shown to be a more effective means of collecting feedback than both Yelp and the traditional paper-and-pen customer comment card. Tattle drives 25x more feedback than Yelp, 20x more feedback than the customer comment card, saves a business 10 hours of time per month and 35% of customers who use Tattle return.

Bark Hot Dogs who uses Tattle in both of their Manhattan and Brooklyn locations, is just one of the many locations generating quality customer feedback, "I use Tattle because I am able to get targeted and honest feedback from my customers. Unlike Yelp, it allows me and my team to have a more personal interaction when receiving feedback from guests and enables us to react quickly and effectively. Launching Tattle was a no-brainer and we are already seeing return business" said Josh, the owner of Bark Hot Dogs.

Tattle is not only an innovative form of collecting customer feedback, but it also encourages customer loyalty. The Tattle app allows users to fill out surveys on their smartphones in exchange for deals and allows customers to provide valuable insight for the businesses they patronize. For more information visit http://gettattle.com/ or go to https://vimeo.com/124513790 for a demo.

PHOTO CREDIT: Courtesy of Tattle

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