Gift Processing Manager - Brooklyn Academy of Music

Brooklyn Academy of Music (BAM) is a multi-disciplinary arts center located in Brooklyn, New York. For more than 150 years, BAM has been the home for adventurous artists, audiences, and ideas—engaging both global and local communities. With world-renowned programming in theater, dance, music, opera, film, and much more, BAM showcases the work of emerging artists and innovative modern masters.



BAM is seeking a Gift Processing Manager! The ideal candidate will manage the gift processing workflow, implement gift processing policies and procedures to ensure the successful recording, maintenance, receipting, and documenting of donations and grants. In addition, oversee for the day-to-day coding, processing, receipting, and record-keeping of gifts pledged or received for the Advancement team and work with gift officers and finance to process contributions and ensure acknowledgments and receipts for all gifts are sent out accurately.







Essential Duties and Responsibilities:



Oversees the processing of gifts, pledges, payments, account adjustments, and fiscal year-end reconciliations including Automatic Renewal Program (ARP) and Credit Card billing.

Responsible for accurate daily and monthly reporting, including projections and cash flow reports, acknowledgment letter reports for “Local Lane”, and other analytics tools, and own process improvements as needed

Assist in the month and year-end reconciliation for gift processing on behalf of the

Advancement team in collaboration with Finance

Oversees daily processes to support transaction information flow from the fundraising system to the accounting system

Assists in researching gift and pledge relation information

Provides available backup documentation for Local & Express Lanes to Advancement colleagues to facilitate processing (e.g. wire statements, check scans)

Supports Associate Director, Growth Operations in OneDrive management and organization

Creates donor invoices when requested

Provide assistance and guidance to staff regarding the gift and pledge process

Revise and update standard operating procedures and data hygiene standards as needed

Works closely with Finance to reconcile gift and pledge transactions

Collaborate with the Advancement and Growth Operations teams to successfully process all private donations

Oversees the management of data in CRM including the creation and maintenance of donor accounts, setting up fundraising campaigns and appeals, acknowledgement rules each Fiscal Year

Performs other job-related duties or special projects as assigned.

Qualifications

Bachelors in relevant field and/or a minimum of 3-5 years of experience in project management and/or data stewardship in marketing, fundraising, or related industries

Experience with Tessitura or other donation CRM software preferred

Knowledge of basic accounting principles and experience with financial software applications a plus

Have an interest in performing arts, cinema, and arts administration

Commitment to fostering a positive work environment

Commitment to creating and maintaining an equitable, diverse, and inclusive work environment

Ability to edit and check the work of others, and work with large sums of money in a high-volume gift processing environment is critical

Strong analytical skills with experience using Microsoft Suites and data visualization tools

Ability to translate complex data into digestible insights and communicate this to stakeholders

Strong organizational and interpersonal skills

Creative thinking and problem-solving

Highly organized and analytical, with meticulous attention to detail

Ability to manage and prioritize multiple deadlines simultaneously

Ability to work remote and in-person





Compensation: The salary for this position is $68,000 per year. This role is represented by Local 2110 and will be paid in accordance with the BAM/UAW Local 2110 Collective Bargaining Agreement. This position is full-time, exempt, and eligible for benefits. BAM provides a comprehensive benefits package including medical, dental, and vision insurance, retirement plan opportunities including both 401(k) and pension plans, as well as BAM-related benefits including access to BAM's fantastic programming.



Working conditions: Category 2: Administrative Work with Light Physical Exertion



Application Instructions: Must complete an online application through BAM's website  - no phone calls, emails or walk-ins, please.





Brooklyn Academy of Music is an Equal Opportunity Employer. BAM recognizes that historic institutional practices lead to a non-inclusive environment and is working to address diversity and inclusion in all forms. Individuals in BAM are experiencing their own pace during this process, which is not uncommon when addressing power and privilege. The Growth division supports and continues to take part in this process.
Salary: $68,000/yr