Front of House - Shakespeare in the Park - The Public Theater

The Public is seeking friendly, professional, and motivated front-of-house staff, mainly ushers, with exemplary customer service skills for the 2023 Free Shakespeare in the Park Season at the Delacorte Theater, The Public’s open-air venue in Central Park. This is a part-time seasonal position.



Applicants from populations underrepresented in the theater field are strongly encouraged to apply.



The Public’s Front-of-House staff is expected to offer the highest level of customer service to patrons, donors, visiting artists, artist management, and all other members of the public or administration they may encounter. Front-of-House staff is responsible for greeting and escorting patrons to their seats in an efficient and professional manner. Staff must also be knowledgeable about The Public and its policies and programs, and able to answer questions to ensure that rules and regulations are being adhered to.



Front-of-House staff is expected to carry out any job function management deems appropriate and within the scope of caring and maintaining for the theater and audience experience. This includes, but is not limited to pre-show prep, post-show breakdown, and patron and staff safety/emergency response.



Key Responsibilities:



Front-of-House staff is expected to carry out any job function management deems appropriate and within the scope of caring and maintaining for the theater and audience experience. This includes, but is not limited to pre-show prep, post-show breakdown, and patron and staff safety/emergency response. Staff are expected to comply with the Public’s Health and Safety guidelines and protocols.



Skills, Experiences and Qualifications:



Must be at least 18 years of age.

Proof of eligibility to work in the United States

High School Diploma or equivalent

Work varied shifts, including nights, weekends, and holidays.

Work outdoors with environmental conditions such as excessive heat, high winds, rain, insects, and wildlife.

Comfortable in a fast-paced, customer-facing environment.

Excellent communication skills

Deal effectively with a wide variety of personalities and situations requiring diplomacy, kindness, tact, friendliness, and firmness.

Establish and maintain effective work relationships.

Ability to climb steps repeatedly and stand for long periods of time.

Ability to descend/ascend ramps and inclines/declines.

Maintain a professional, neat, and well-groomed appearance, adhering to The Public Theater’s standards.

Fire Guard Certification a plus!

CPR/First AID//AED Certification a plus!

As a condition of employment, the Public will require all employees who report to work on site (either at the Public Theater or any other workspace or performing location) to receive the COVID-19 vaccine and booster. The Public will provide exceptions only for employees with an approved medical or religious exemption.



Compensation:

$16.00 - $18.00 depending on certifications.



The Public is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Applicants from populations underrepresented in the theater field are strongly encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, familial status, sexual orientation, national origin, ability, age, or veteran status.



This is a non-exempt position, according to the Fair Labor Standards Act. This position is in-person and outdoors at our open-air venue in Central Park.



Paid and in-person training will begin the week of May 22nd, 2023.

The first shift will be dress rehearsal for Hamlet, on June 7th, 2023.



Position is available immediately. Please apply via our online portal: https://publictheater.org/footer/new-careers/
Salary: $16-18