Front Desk Team Member - Rise Nation NYC

We appreciate your interest in employment with Rise Nation!

Rise Nation has redefined fitness with its effective, efficient, and safe workouts. The Front Desk team members are a vital part of the Rise Nation team being the first line of contact at all our studios around the globe. We are looking for hard-working, reliable, team-oriented and passionate candidates with outgoing interpersonal skills, a love for health, an excitement for what we do in the Rise Nation community. The ideal candidate is energetic and enthusiastic, has excellent communication skills and can be key in providing superior customer service and assisting clients with class selections, bookings and merchandise purchases.

KEY RESPONSIBILITIES - Deliver first class hospitality to clients at all times by greeting, assisting, and checking in customers; responding to inquiries in-person, on the phone, and via e-mail. - Able to quickly and efficiently work with our software to register clients, process payments and keep database information up to date. - Work with team members across all departments to maintain the cleanliness of the space and create a welcoming, positive atmosphere. - Take initiative and be proactive in handling complex client inquiries and delivering custom solutions to meet individual client needs. - Maintain product knowledge for all studio retail operations and marketing initiatives, promotions and special events. - Assist management with daily studio tasks and other projects as necessary.

REQUIREMENTS - Ability to work non-traditional hours, including early mornings, late evenings, weekends, and some holidays. Part-time employees must have at least 2 days of availability. - Strong hospitality skills with knowledge of principles and processes for providing customer service. Mind Body Software training is helpful. - Ability to communicate effectively and follow instructions in a quick-paced environment. - Excellent organization and time management skills. - Detail-oriented mindset, with an eye for customer satisfaction and cleanliness. - Proven dependability and reliability. - Friendly, outgoing personality and optimistic attitude. - Professional in appearance and behavior at all times. - Ability to kneel, bend, reach, climb, and stand for long durations of time. - Minimum age of 18 years.