Event Services Coordinator - Coppell Arts Center

Basic Function

Under the general direction of the City of Coppell’s leadership and the Special Events Supervisor, the Events Services Coordinator will assist the Special Events Supervisor and the Event Services Specialist in the coordination of the special events and private rental events at the Center. In addition to coordination, position will also be responsible for setup, facilitation, to execute events and exhibitions in the Arts Center. Demonstrated experience in hospitality and customer service. Position must have the ability to work collaboratively with Arts Center staff, clients, resident company artists, touring production staff and guest artists in a diverse environment. Position will also participate in other duties as assigned by their Manager. This position requires evenings and weekend hours.

Essential Job Functions

-Working under the instructions of the Event Services Supervisor.

-Ensuring excellent levels of customer service.

-Ensuring the event hall is clean and organized.

-Adhering to event safety standards.

-Interacting and sometimes instructing vendors with the guidance from the Events Services Supervisor.

-Assuming the role of Ticket Taker and welcoming guests.

-Responsible execution of special and private rental events. This would include being the lead on select smaller events.

-Assist with the inventory and organize supplies used for events.

-Arrange floor plans and coordinate setups and breakdowns.

-Set up tables and chairs as needed for events and strike of special & private rental events. Unloading equipment from storage and setting up for events, including chairs, tables, and building stages. Setup and break down

-Manage materials and signage needed for event production, including creating signage and working with the client.

-Present follow-up reports from events to the Special Events Supervisor and makes recommendations.

-Maintain accurate databases and files for events and performed a variety of administrative activities.

-Works in a fast-paced, multi-tasked environment.

-Utilizes exceptional customer service skills while providing a safe environment at events.

-Must be a team player, self-starter and creative thinker. Have the ability to be flexible, working on multiple events at a time.

-Must be detail orientated and exhibit exceptional organizational skills.

-Responsible for regular attendance and arriving to work on time. Also, other duties as assigned required to execute live events at the Center.

-This position will require evening and weekend hours.

Minimum Requirements

Experience

Event Staff must have or be pursuing a Bachelor's Degree in Communication, Public Relations, Hospitality, Marketing, Tourism, Recreation, Event Management or related field. Experience working in a fast paced, flexible environment is preferred. In addition, must have a valid Texas Driver’s license because essential job functions may require travel to various sites within and outside the City.

Skills/Abilities

The Event Services Coordinator must be knowledgeable in customer service, and event planning. This employee must possess the ability to effectively plan and prioritize tasks. Essential job functions require the ability to operate a personal computer with a variety of software applications, perform repetitious office tasks on a routine basis, and prepare reports, correspondence and other documentation. The ability to effectively communicate with City officials, employees and members of the general public using the English language verbally and in writing is essential. Bilingual is a plus.

Working Conditions

The Event Services Coordinator performs approximately 30% of essential job duties in the municipal office environment, with the remaining 70% consisting of evening and weekend shifts during Center events. This role requires occasional travel to various locations within and outside the City.

Leadership Relationship

The Event Services Coordinator reports directly to the Events Supervisor.
Salary: $20.41 Hourly