Director of Operations - Paper Mill Playhouse

Paper Mill Playhouse is seeking an enthusiastic Director of Operations to ensure continuous, safe, and reliable operations at the Paper Mill campus. This position is part of the Senior Management Team and reports to and will work closely with the Managing Director to ensure smooth daily operations.



Essential Functions

• Oversee the day-to-day operations of the Playhouse, including theatre facilities, the Carriage House Restaurant, Information Technology, Security & Safety. Direct and supervise a staff of 9; set objectives and evaluate performances.

• Work closely with Managing Director on long-term planning to further the company’s overall strategic goals, including the renovations of the theater facility and the creation of a new Education Center in downtown Millburn.

• Work closely with the Facilities Manager to ensure the safe operations of all building systems at 22 Brookside Drive, including the theater building, Carriage House Restaurant, and outbuildings; the Education Studios at 20 Main Street; the house at 13 Brookside Drive, and a NYC based Costume Shop.

• Work closely with Director of IT to ensure Paper Mill has an appropriate plan and budget for state-of-the-art telecommunications equipment and services for all of its staff.

• Oversee the safety and security plan for the organization, including the hiring/supervision of security personnel and Covid Safety Managers.

• Oversee the budget and planning processes for Facilities, Facility Rentals, IT, and Safety & Security departments.

• Manage relationships and negotiate contracts with key contractors such as parking concession operator; snow removal service; refuse hauling service; and the Millburn Township police.

• Manage events in the Event Ops software; manage and coordinate all logistics for activities/events on the Paper Mill campus.

• Coordinate, promote and oversee facility rentals for the theater and restaurant.

• Coordinate teams across departments to foster an exchange of ideas and learning opportunities that will keep the company current with workplace practices.

• Oversee lease obligations. Work closely with Director of Finance to ensure adequate insurance coverage.

• Other responsibilities as directed by the Managing Director



Required Experience

• Related work experience in a professional theater setting.



Additional Eligibility Qualifications

• Proactive, positive attitude, strong work ethic, and a sense of humor.

• A commitment to equity, diversity, and inclusion with an ability to interact effectively with people of different cultures and socio-economic experiences, free from prejudice and aggressions.

• Able to remain calm and professional in high pressure situations.

• An entrepreneurial spirit.


Salary: $110,000-$115,000