Company Manager - Williamstown Theatre Festival

The Company Manager is a full-time, part-year, salaried position that works January to September. They work out of the New York City or Williamstown office from January through April, and out of Williamstown, MA from May - August. A remote arrangement might be considered prior to required in-person work beginning in Williamstown in May (some travel to/from NYC and/or Williamstown may be necessary in the winter and early Spring). They serve as the ambassador of the Festival, welcoming all seasonal participants each summer and ensuring the well-being and care of the entire Festival community, while exemplifying the professional expectations that the Festival requires of them.



The ideal candidate is an enterprising individual with excellent project management skills, a positive attitude, and a passion for the performing arts.



KEY PRE-SEASON DUTIES:

Curate, manage, and maintain relationships with local housing, travel, and hospitality vendors

In collaboration with the Administrative Assistant, oversee all housing needs at the Festival, including private artist housing leases with local homeowners

In conjunction with the Associate Artistic Director and Director of Audience Engagement, work to recruit applicants for seasonal positions at the Festival

Hire and onboard seasonal Company Management team members

Create and disseminate offers and contracts for Equity members

Compile and distribute seasonal information and summer welcome packets, including soliciting local businesses to showcase their offerings

Coordinate all seasonal fleet vehicle rentals, arranged through Enterprise

In conjunction with other Festival staff, work to develop a COVID safety plan and source testing and PPE

Work with the Director of Finance and Line Producer to develop and stay within the Company Management budget



SUMMER-SPECIFIC DUTIES:

Oversee and supervise the day-to-day operations of the Company Management office

Oversee arrival and departure days for all company members

Act as the liaison with various departments at Williams College, specifically Conference Services and Campus Safety Services

Manage and track Williams College swipe cards and housing keys

In conjunction with other Festival staff, work to implement and ensure a COVID safe and compliant workplace, including coordinating weekly COVID testing

Ensure Equity contract requirements are fulfilled as pertains to member benefits, such as housing, grocery shuttles, etc.

Oversee all travel (for all individuals for which travel is provided) to and from the Festival

Oversee the cleaning of all private housing and any dorms, as needed

Coordinate weekly linen rentals that are provided to all Equity members

Assist the Director of Audience Engagement with fulfilling industry house seat requests

Manage actor and creative team contractual holds and ticket requests, and be in attendance for curtains to assist the Box Office with artist ticketing concerns

Provide on-site day of show artist services support

Ensure all employee concerns are addressed with Human Resources



OTHER JOB DUTIES:

Create and maintain a company-wide contact sheet and database

Draft and disseminate any company-wide communications (not inclusive of Daily News e-blast)

Proofread company listings in digital programs and signage

Report on company management activities as requested or assigned

In conjunction with the Director of Audience Engagement, Line Producer, and Director of Production, maintain a relationship with The WTF Guild, specifically assisting them with fulfilling company hospitality needs and artist requests

Manage all requests for service animals housed at Williams College

Organize and plan company picnics and other events to maintain company morale

Complete other duties as assigned



KEY REQUIREMENTS:

Excellent written and verbal communication skills; able to quickly craft and deliver clear, accurate, and engaging messaging in both internal and external communications

Excellent interpersonal skills; able to interact well with a variety of personalities and individuals including staff, donors, artists, and VIPs

Embrace the Festival’s commitment to EDIA and Anti-Racism by actively participating in and encouraging behaviors among staff members that exemplify respect; interrupting microaggressions and other behaviors that hinder our EDIA and Anti-Racism efforts; engaging in the diversification of the workforce; demonstrating a degree of cultural competency that encourages healthy relationships with all company members



TECHNICAL SKILLS:

High level of computer aptitude and proficiency in Google Workspace software is required

Familiarity with Actors Equity union rules and regulations is required

Familiarity with Box Office ticketing systems is preferred

Experience working in a fast-paced theatre environment is preferred



YOU ARE:

A creative thinker capable of remaining flexible and adapting to new situations, tasks, or challenges

A patient, empathetic, active listener

Analytical and process-oriented

Capable of handling multiple projects and prioritizing appropriately

Willing to see projects through to completion with the ability to work methodically to achieve thoroughness and accuracy when accomplishing a task

Able to maintain confidentiality and security of sensitive staff and company information

Available to work evenings and weekends mid-May through August

Able to foster a cooperative work environment and influence others to perform their jobs effectively



In addition to the duties listed above, Williamstown Theatre Festival expects the following of each employee: adheres to WTF policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets department productivity standards; participates in WTF events as needed or required; and completes other duties as assigned.



*Ideally, the candidate is available for in-person work in NYC or Williamstown from January-April; a remote arrangement might be considered prior to required in-person work beginning in Williamstown in May (some travel to/from NYC and/or Williamstown may be necessary in the winter and early Spring). Compensation includes complimentary housing on the Williams College campus for the summer months.
Salary: 1,000-1,250/wk