Company Manager - American Conservatory Theater

Our Tony Award–winning theater company led by Artistic Director Pam MacKinnon and Executive Director Jennifer Bielstein operates virtually for now, but we look forward to our return to the historic Geary Theater (1,040 seats) and the modern Strand Theater (283 seats), both in downtown San Francisco. A.C.T. serves almost 200,000 patrons annually through a mainstage season, an annual holiday production, and a range of training, education and community programs for youth and adults. Position Purpose: The Company Manager is the crucial link between the company of artists and the General Management team when artists are in residence at A.C.T. The Company Manager works closely with the General Manager and Associate General Manager and collaborates on projects with the Artistic, Marketing, and Conservatory staff. The ideal candidate will be self-motivated and have the ability to multi-task and prioritize while remaining calm, accurate, and organized. Responsibilities: Administrative Duties: • Responsible for Actor and Stage Manager offers and contracts (both AEA-Actors’ Equity Association and non-union) • Oversee the onboarding of artists, including setting them up in A.C.T.’s Payroll system, Paycom, and processing weekly actor and stage manager payroll • Process weekly AEA reports and ensure timely delivery of all payments owed to the union • Alongside the General and Associate General Managers, ensure all productions are following union regulations and guidelines • Maintain a working relationship with LORT (League of Resident Theatres) counsel and union representatives • Provide copy-editing support for A.C.T. publications to ensure they follow contractual requirements Logistical and Artist Service Duties: • Manage and arrange company housing and transportation for all visiting artists and traveling staff, including hotel/apartment accommodations, flights, shipping needs, pet requirements, etc. Company Manager will also respond to needs of artists in residence including both during normal business hours and nights and weekends. • Track travel and housing expenses incurred for all shows, workshops, and readings • Process and track reimbursements for all guest artists • Maintain company management storage and distribute items to guest artists as requested • Manage ticket policies for every production, acting as point person for all guest artist and Artistic ticket requests. This includes house seats, opening night tickets, complimentary tickets, and production seats during previews. • Arrange doctor’s appointments for workers’ compensation claims; work in tandem with HR to ensure the artist has the appropriate documentation • Act as representative of the General Management department during each rehearsal process, tech period, and performances: checking in with the Stage Manager, acting company, production team, and theater staff frequently • Manage and attend company events including, but not limited to, Meet and Greets, Opening Night Parties, Company Meetings, and Closing Moments Other Duties: • Maintain relationships with parking garage staff; manage parking passes and discounts for all company vehicles, staff, guest artists, and over-hire crew • Manage and maintain company van, including its use by other departments • Oversee the scheduling, contracting, and payments of studio rentals Desired Experience, Skills, and Qualifications: • Must be an extremely organized individual who is able to work with a high degree of independence and to set and meet priorities while handling multiple tasks. • Ability to collaborate and communicate well with others and has the ability to think on their feet. • The ideal candidate will lean on their empathy, patience, and sense of humor as they navigate the needs of each individual production and determine the best way to offer support to our artists. • 2-5 years of work experience either in Company Management or Hospitality or other artist facing positions at a performing arts institution or other live entertainment venue. • Demonstrate incredible attention to detail, the ability to creatively problem solve, and a desire to grow in the field of theatrical management. • Capable of responding quickly and appropriately to the often personal needs of guest artists. • Experience with Collective Bargaining Agreements. A working knowledge of LORT’s Collective Bargaining Agreements is beneficial. • Experience with Tessitura Ticketing Software, Paycom, and Bill.com is a plus. This position requires: • Evening and weekend work required based on show needs • Valid driver’s license • Ability to lift up to 40 lbs consistently • Proficiency in Microsoft Office (Word, Excel, Outlook) • Experience managing relationships with people from a variety of backgrounds; comfort engaging frequently with new people • Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment This position is currently primarily remote, with occasional visits to the theater as needed. A return to the office is expected in late fall 2021.