Why It Was Time To Capture 'The New Rules of Crisis Management'

By: Robert Diamond Feb. 21, 2018

ST. PETERSBURG, Fla., Feb. 21, 2018 /PRNewswire/ 2017 was a vintage year for crises.

Presidential tweets. Viral videos. Cyber thefts. Sexual misconduct. Brand mis-judgments. Product failures. Corporate malfeasance. Extreme weather. Activist consumers. Political polarization. There were lots of lessons.

A common theme is that digital information and new technology is dramatically impacting the source of reputation threats and the speed by which issues emerge and accelerate into full blown crises.

Everyone is now on social media. We've all got smartphones with sophisticated video cameras.

It had become clear that previously published crisis management guides and teachings were of declining value in this new digital world. It was time to capture the new best practices.

Today, a new eBook is published which captures the lessons of the new crisis management zeitgeist.

'The New Rules of Crisis Management Issues and Crisis Planning & Response in the Digital Age' is published by RockDove Solutions, creator of the award-winning crisis management platform, In Case of Crisis, with distribution from the Public Relations Society of America (PRSA) and edited by Ron Culp, Professional in Residence, Public Relations & Advertising at DePaul University in Chicago.

A free copy of the book is available for download here: https://www.rockdovesolutions.com/the-new-rules-of-crisis-management.

The initial publication contains contributions from six renowned crisis experts. More chapters will be added at regular intervals during 2018, with the next two to be published in April. The initial six contributions are:

Editor Ron Culp, a renowned crisis counselor himself with long experience in both corporate and agency roles, talks about the changing crisis landscape.
Ketchum's experienced SVP of Crisis & Issues, James Donnelly, examines new approaches to crisis management.
Director of Corporate Services for Navigant Consulting, Tim Blair, focuses in on the impact for professional services firms.
Communications Advisor and Adjunct Instructor at Georgia State University, Necole Merritt, looks closely at the role of employees before, during and following a crisis.
Experienced Litigator and Strategic Legal Consultant, Robert Windon, reviews the legal considerations in the digital age.
Famed crisis expert, coach, trainer and author, Gerard Braud, takes a deep dive into the need for speed and how to be fast and effective in response to an emerging crisis.

Chris Britton, COO of RockDove Solutions, the creator of the crisis management platform, In Case of Crisis, comments:

"Being in the business of crisis management has been especially fascinating for the past few years. We decided it was time to ask our friends and experts in the crisis management field to tell us what has changed and what has not changed, what organizations need to know and what are the most important new ideas that must be built into crisis plans.

"Even we were surprised at the passion among experts that it was time to capture the new crisis management best practices. Out of that enthusiasm grew the idea for this eBook, 'The New Rules of Crisis Management'. The concept of an eBook allows us to continually add new content as the world evolves and new concepts emerge.

"We thank our editor, the esteemed Ron Culp, for his great work in identifying themes and authors for the book. We are also thankful for the distribution and professional development support, from the industry's leading membership and professional development organization, The Public Relations Society of America, for its help in making the content accessible to thousands of professional communicators."

ABOUT IN CASE OF CRISIS & ROCKDOVE SOLUTIONS:

RockDove Solutions, Inc. is a privately-held and woman-owned business, based in St. Petersburg, FL. It developed In Case of Crisis, the award-winning enterprise crisis management platform. The company has enjoyed 950% growth in the past three years and serves more than 750 institutions, large and small, public and private. www.rockdovesolutions.com

ABOUT RON CULP:

Prior to joining DePaul and becoming an independent public relations consultant, Ron Culp held senior public relations positions at four Fortune 500 corporations and two major agencies. In 2006, Culp received the Distinguished Service Award from the Arthur W. Page Society, and in 2011 he was honored with the prestigious John W. Hill Award by the New York Chapter of PRSA. A year later, he was honored by the Chicago chapter of PRSA as PR Professional of the Year. He also is featured in the PRSSA book, "Legacies from Legends in Public Relations" (2007). In 2015 Ron received PRSA's highest individual honor, the Gold Anvil for lifetime achievement.

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