Business Management Expert Baldwin Tom: 5 Principles to Optimize Organizational ROI

SAN FRANCISCO, July 5, 2018 /PRNewswire/  Leaders need to know that hidden wealth resides in three places in their organizations: their people, their creativity, and their leveraged interactions.

"Many business leaders are not aware of or do not value the seven areas that maximize return on investment, (ROI)," says Baldwin Tom, author of the book "1 + 1 = 7," (2018, Indie Books International.)

Tom leverages his background as a medical school scientist and professor, founder of an award-winning science and technology firm, and a certified management consultant.

"Investing is part science and part art," says Tom. "We base our decisions on research and facts but in the end, there is the best-guess feeling that makes us take action.  As no investment is guaranteed, we take a leap of faith and make the move."

Yet, Tom advises that investing in an organization should not be random and should not be solely to make a good ROI.  Ideally investments should be a strategic decision that leads to an expected outcome beyond a desired ROI. 

In the book, "1+1=7" Tom introduces readers to the seven capital investments that are available to every enterprise.  The seven investments include 1) Human, 2) Relationship, 3) Spiritual, 4) Customer, 5) Organizational, 6) Physical, and 7) Financial. 

According to Tom, various combinations of investments can lead to 1) improved leadership and management, 2) better communications, 3) a new organization culture, 4) resiliency and sustainability against competition, 5) greater creativity and innovation, and 6) more products and services that increase intellectual property.

Here are his five key principles for exploiting the investments to optimize ROI:

1. Seven investments control the success and failure of businesses.
2. Five of the seven investments (71%) are people-focused or derived with two focused on the task (work) side, so people are clearly the most important asset.
3. Judicious investing in the seven capitals will generate significant ROI that leads to transformational change.
4. The health and welfare of a business can be assessed with the seven investments.
5. Experts predict the HR executive will soon focus more on generating value and wealth when dealing with personnel, than mere employee placement.

"It is important to understand the seven investments available for organizations to build value and wealth," says Tom.  "As 71% of all investments are on the people side, it should not be surprising to say the intangible, soft-side investments are most important for an enterprise.  Indeed, the value hidden in people is often untapped."

When there is an investment in technology or other tangible resource, Tom says that making a paired investment on a people-side will magnify the value of the tangible investment.  New technology paired with enhanced understanding and training of the user is most valuable. 

Investing in relationships and spiritual capitals that include internal team exercises to build a culture of cooperation, sharing, and congeniality creates a work environment that honors people. 

"This in turn generates goodwill and a willingness to go the extra mile for each other and the customer," says Tom. "Such a workplace creates satisfied employees and a greater willingness to work hard for the company.  Successful businesses always have a strategic, future focus in place.  These combination investments are strategic decisions as they form the environment from which the new assets arise."

About Indie Books International

Indie Books International (www.indiebooksintl.com) was founded in 2014 in Oceanside, California by two best-selling business authors. Since then the company has released more than 100 titles. Similar to indie film companies and indie music labels, the mission of Indie Books International is to serve as an independent publishing alternative for business thought leaders.

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