ALADDIN Cancels Additional Broadway Performances Through October 10th Due to Additional Covid-19 Cases

BroadwayWorld has just learned that Aladdin has canceled performances for Friday, October 1st through Sunday, October 10th. Their next planned performance is Tuesday, October 12th at 7pm.

According to Disney Theatrical, "Although negative PCR testing allowed us to move safely forward with last night's performance of Aladdin at The New Amsterdam Theatre, additional breakthrough COVID-19 cases were detected within the company today. Because the wellness and safety of our guests, cast and crew remain our top priority, we feel the prudent decision is to cancel performances starting tonight, Friday, October 1st through Sunday, October 10th. Our next planned performance is Tuesday, October 12th at 7pm. "

"Given my evaluation of this real-world data, I believe these positive cases are most likely related to an exposure from one positive case. This 12-day pause allows the Aladdin company ample time to ensure that people with breakthroughs recover, and any other potential breakthroughs are identified before the Aladdin company gathers again," said Blythe Adamson, PhD, MPH, the Epidemiologist working with Disney Theatrical Productions. "Daily PCR testing allows us the opportunity to detect a positive case before it is contagious. This allows us to isolate it before anyone else is put at risk, as we have done several times with the Aladdin company. Morning and evening swabs collected on Thursday, September 30th returned highly accurate negative molecular PCR test results for all cast, crew and musicians that affirmed a safe performance environment for our company and audience."

We will continue to provide support to the affected Aladdin company members as they recover.

We apologize for the disappointment and inconvenience this causes ticket holders, but we trust that audiences will agree that safety must be at the forefront of our return to Broadway. All tickets for these performances will be refunded at the original point of purchase.

If you purchased via Ticketmaster.com, Ticketmaster via Phone/App or the Disney on Broadway Hotline: your refund is being processed, and your credit card will be refunded automatically within 30 days. For any issues, please contact Ticketmaster via My Account (http://my.ticketmaster.com/account).

If you purchased at the Box Office and have digital tickets: Submit your request via http://aladdinthemusical.com/refundexchange. You will be able to request an exchange of your tickets for an alternate date of your choice, subject to availability, or you can receive a full refund to the original method of payment.

If you purchased at the Box Office and have paper tickets: Please return them to the New Amsterdam Theater Box Office. If you are not able to visit the box office due to closure or personal schedule, you may mail physical tickets to the address below.

If you purchased tickets as part of a Group: Please contact your Group Sales Agent for more information regarding refunds or exchanges. Please retain your original tickets until you speak with the Group Sales Agent.

If you purchased tickets through any other licensed sales channel (including, but not limited to, Broadway.com, Broadway Direct (including the Lottery), Broadway Inbound, Entertainment Benefits Group, TodayTix, TKTS, etc.): please return to the original point of purchase for more information regarding refunds or exchanges. If you have your tickets in hand, please retain them for a refund or exchange.

Aladdin stars Michael Maliakel making his Broadway debut in the title role, Shoba Narayan as Jasmine, Michael James Scott as Genie and Tony Award nominee Jonathan Freeman as Jafar, bringing to the stage the role he indelibly created in the animated film. The show also features Milo Alosi, Zach Bencal and Brad Weinstock as Aladdin's sidekicks Kassim, Babkak and Omar, JC Montgomery as Sultan and Don Darryl Rivera as Iago. Juwan Crawley, Dennis Stowe and Frank Viveros stand by for several principals.

Aladdin also features Tia Altinay, Mary Antonini, Netanel Bellaishe, Michael Bullard, Michael Callahan, Lissa deGuzman, Mathew deGuzman, Jacob Dickey, Mark DiConzo, Olivia Donalson, Josh Drake, Samantha Farrow, Jacob Gutierrez, April Holloway, Heather Makalani, Stanley Martin, Paul HeeSang Miller, Amber Owens, Jamie Kasey Patterson, Bobby Pestka, Ariel Reid, Tyler Roberts, Jaz Sealey, Angelo Soriano and Charles South.